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Communication with Customer/Patient

Ms. Cavazos

Communication skills and the roll healthcare providers need with the direct patient care in a pharmacy or healthcare setting.

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acceptanceempatheticpatient
angerenglishperception
attitudeetiquetteperception
bargainingeyecontactpharmacylaw
barriersfacialexpressionsprofessionalism
bilingualfriendlinessproficiency
bodylanguagegesturesproper
channelglaryingprotocol
clarificationhandwritingquestion
communicationhealthrespect
compassionhelpfulnessskills
concernillegiblesolution
confidencelistenspeak
dedicationmannerstact
denialmedicationtelephone
depressionminimizeterminallyill
diplomacynonverbalverbal
distractionopenendedwritten

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